Princess cruise ships are designed to impress. Regular cruisers on the cruise line know they can expect smooth sailings, spacious cabins, luxurious spaces, and personal service—all without a premium sticker price. But here’s the thing: Princess doesn’t get everything right. Some seasoned cruise passengers share how other cruise lines quietly do some things better.
So what’s the deal? Does Princess Cruise Line offer the upscale service many passengers rave about? Before you book, discover the real story.
To uncover what experienced cruisers are really saying about Princess Cruises, I’ve read through countless Cruise Critic forums, deep-dived into Reddit threads, and got the lowdown from Facebook groups. I’ve read the praise, heard the complaints, and made my notes on what works—and what doesn’t.
Read on to find out exactly where Princess Cruises excels—and where you might want to think twice.
The Best Cruise Itineraries for Alaska and Japan (Plus Hidden Gems Elsewhere)
Princess Cruises has, hands down, the best sailings to Alaska, with few of the major cruise lines coming close. Their Alaska itineraries are legendary—exclusive access to Glacier Bay, glacier viewing right from your balcony, and one-of-a-kind rail trips to their Wilderness Lodges. Alaska cruises also feature onboard lectures, whale watching, helicopter excursions, and trekking on glaciers.
Princess also does Asia best. For example, in Japan, they’ve got the edge with immersive cultural stops, springtime cherry blossom sailings, and perfectly timed festival visits.
Many cruisers comment on Cruise Critic that Princess knows precisely when to be in port and for how long. I’ve read countless posts praising longer days in Juneau and intimate excursions in Skagway and Sitka. Many travelers say that Princess is the only choice when it comes to Alaskan cruises.
While Holland America and Royal Caribbean also sail to Alaska, Princess Cruises stands out for travelers who prioritize exploration and adventure.
Curious about the best Princess cruise destinations? Check out my article on the best and worst Princess cruise ports.
Affordable Luxury: You’ll Feel Spoiled Without Blowing the Budget
Princess Cruises strikes the sweet spot between elegance and affordability. Stepping into the Piazza feels like an upscale luxury cruise ship. Also, the décor, service touches, and quality of food all whisper luxury—without exorbitant price tags. You’ll get plush bedding, attentive crew, and polished entertainment without feeling like you’re overpaying for every cocktail or specialty dinner.
The best quote I found on Reddit that perfectly describes Princess ships is “premium without the snob factor!” Other cruisers compare it to sailing Celebrity but at a more reasonable cost. Considering their all-inclusive packages and excellent loyalty perks, cruisers come back year after year.
Of course, you could splurge on Seabourn or Regent for the ultimate cruise experience. But for refined comfort, elegant spaces, and well-crafted experiences without breaking the bank, Princess makes you feel like you’re winning.
MedallionClass and OceanNow: The Tech Features You Didn’t Know You Needed
MedallionClass is Princess’s top high-tech feature that sets it apart from other cruise lines. It’s a coin-sized wearable device that has a host of uses, from opening doors to paying for drinks. You can also order food from anywhere on the ship through Princess Cruises’ OceanNow service, which is a feature of the Princess MedallionClass.
But isn’t this what typical cruise cards are supposed to do? MedallionClass takes the cruise experience to the next level. Here’s how.
Use the Ocean Medallion for a faster check-in. It stores your passport details, photograph, and all other information required to board the ship. In most countries, the wearable device is sent to you in advance.
The Medallion technology replaces the typical cruise card. So, use it to pay for drinks and check in and out of the ship during port days.
However, the MedallionClass has several functions that a cruise card can never do. For example, as you approach your cabin, the door opens automatically, as if by magic. Or, fancy ordering a cocktail on the pool deck? No worries, order it through the smart device, and the crew will find you—wherever you are on the ship.
Another smart function is to track family and friends on board, message them, and arrange to meet them somewhere, thanks to its location-tracking feature.
Most cruise passengers on Cruise Critic forums say the wearable device feels effortless, “like having room service anywhere.” Others point to issues with the technology—occasional delays with OceanNow deliveries and connectivity issues seem the most common. But most agree that it makes the cruising experience smoother, easier, and more personalized.
Spacious Staterooms That Actually Feel Like a Retreat
Seasoned cruise passengers on Princess ships consistently praise the cabins for size and comfort. Opening the closet, you’ll find plenty of space—no awkward doors or cramped shelves. Beds are comfy, and there’s enough space to move around, even in interior cabins, which are notoriously cramped on other ships. Think quiet, simple luxury.
Many cruisers on Cruise Critic and Reddit rave about balcony rooms that feel more spacious compared to other mainstream cruise lines. Also, most balconies are roomy enough to sit and soak in the sea without feeling boxed in.
However, it’s not all plain sailing when it comes to bathrooms. Some passengers complain about cramped spaces (not uncommon on cruise ships), and the clingy curtains come up often in reviews. If you prefer modern, hotel-like bathrooms, Celebrity and Holland America tend to have the edge.
To help you choose the best cabin to book, I’ve written an article on the best and worst Princess cruise cabins.
Sophisticated Vibes, No Pretense Required
Princess cruise ships have a strong reputation for a refined atmosphere without being overly stuffy. The décor leans elegant but comfortable, with warm wood finishes and soft lighting in lounges and dining rooms. You’ll find live piano music in the Piazza and afternoon tea served with white-glove service—all without the fuss.
For many adult cruisers, Princess is the go-to line for its sophistication and “grown-up” feel. No pressure to dress up to extremes. But if you want a formal night, then polished cocktail attire isn’t out of place. The consensus is that Princess ships have a “polished, not pretentious” vibe.
Of course, refined sophistication isn’t everyone’s idea of cruising the Caribbean. If you’re after nonstop parties and adrenaline-fueled activities, this may feel too subdued. Lines like Norwegian and Carnival are more casual and offer a livelier vibe. Traveling with kids? Then, you cannot go wrong on Royal Caribbean cruises.
Looking for refined elegance or a party atmosphere? Check out my head-to-head article on Princess Cruises vs. Carnival to decide which to book.
Dining on Princess Cruises: What’s Hot and What’s Not
Princess excels in the dining department. Cruisers consistently praise Crown Grill’s steaks and seafood as rivaling high-end steakhouses on land. And Alfredo’s Pizzeria? Many call it “the best pizza at sea.” Generally, the Main Dining Room serves consistently solid meals, and rotating menus keep dining interesting.
But scroll through forum threads, and you’ll discover mixed feelings. Some cruisers praise attentive service and flavorful entrees. However, others mention “bland and lukewarm” buffet food and desserts that look better than they taste. Others say that some ships have long waits in the Main Dining Room.
However, comments about the Princess dining experience are generally positive, with good quality food and plenty of options, which are essential for longer cruise itineraries.
Princess Plus and Premier Packages: Why Everyone’s Talking About Them
Princess Cruises has some of the best food and drink packages in the cruise industry. For a daily add-on fee, you can order Princess Plus or Princess Premier. These packages come with more than just food and drink. They also include WiFi, gratuities, fitness classes, OceanNow delivery, and room service delivery.
Compared to similar deals from other cruise lines, Princess beverage and dining packages are the best value for money.
Here’s how the two packages differ.
Princess Plus:
- WiFi up to one device per guest
- Beverage package, with drinks up to $15 each
- Unlimited juice bar
- Two premium desserts per day
- Two casual dining meals per guest per cruise
Premier Plus:
- WiFi – up to four devices per guest
- Unlimited drink beverage package, with drinks up to $20 each
- Unlimited juice bar
- Unlimited casual dining, specialty dining, and premium desserts
- Photo package
- Unlimited fitness classes
Many cruisers recommend the Plus Package to get the best food on Princess ships. What about the Premier Package? It’s best to work out if you’ll use all the perks. It’s $30 per day more expensive than Plus. Several cruisers shared that they ended up only dining a couple of times in specialty dining venues and thought the Plus was more value for money.
Loyalty Perks That Feel Like a Real Thank-You
Princess Cruises stands out in the cruise industry for its Captain’s Circle loyalty program that genuinely makes repeat cruisers feel valued. Many cruisers agree that, compared to other mainstream lines, perks come quicker and feel more generous. Perks kick in after three cruises or 30 cruise days, and double points if you book a suite.
Point for point, Princess loyalty levels and perks offer more value than Royal Caribbean or Carnival cruises. The real value kicks in at the Platinum Level, with significant discounts off Medallion packages, spa, and the photo gallery. Elite includes a complimentary mini-bar, priority tendering, afternoon tea, and free laundry.
That said, some feel the perks plateau quickly. Unlike Royal Caribbean’s Crown & Anchor, you can’t combine loyalty across cruise lines. But if you stick with Princess, the benefits feel substantial and well-earned.
Shore Excursions That Run Like Clockwork
Princess shore excursions are known for smooth organization and peace of mind. The online consensus in forums is that their Alaska glacier tours and cultural experiences are unmatched. Like most excursions, cruise line-sponsored ones guarantee a return to ship. However, expect to pay premium prices.
Although Princess organizes immersive cultural tours, many comment that large bus excursions feel rushed and somewhat touristy. Seasoned travelers recommend looking for tours that are in small groups. Also, independent tours offer more flexibility but are not recommended for novices due to time constraints, such as getting back to the ship on time.
One option suggested on Cruise Critic is to join the cruise Roll Call and look for like-minded cruisers wanting to organize private tours. This takes some of the pressure from worrying about travel logistics in a foreign country.
Princess Cays: The Private Island Where You’ll Want to Spend the Whole Day
A day in Princess Cays is the highlight of cruising the Bahamas or Eastern Caribbean. This port of call is Princess’ private space on Eleuthera island that covers over 40 acres and a half a mile of white-sand shoreline. It offers excellent opportunities for snorkeling, paddleboarding, kayaking and swimming.
Cruisers on forums often mention how well-maintained the island is. Many love that you can use your Medallion to order drinks right to your lounger. But not everyone is smitten—some say the beach can get crowded on busy sailings, and you must buy lounger tickets on the ship.
Some cruisers also mention that, while well-organized, tendering took 20 to 30 minutes. Also, the bar has a limited supply of drinks and a limited menu. Compared to comments about CocoCay (Royal Caribbean) and Stirrup Cay (Norwegian Cruise Line), Princess Cay feels fairly average by comparison. CocoCay has a superb Thrill Waterpark and several beaches, and Stirrup Cay has some of the finest, quietest beaches in the Bahamas.
Reasons to Reconsider Princess Cruises (What Might Give You Pause)
Princess Cruises gets a lot of things right and has a loyal following. While the line excels in comfort and elegance, some cruisers find areas where it falls short. What will make you think twice before booking? Read on.
A Relaxing Vibe—But Maybe Too Yawn-Inducing for Some
Princess cruises are known for their refined onboard atmosphere, perfect if you love quiet lounges and early nights. But this cruise experience isn’t for everyone. If you’re hoping for lively poolside contests, late-night parties, and a festival vibe, you’ll feel underwhelmed—even bored.
Seasoned cruisers agree that the thrill of cruising is matching the ship and itinerary to your expectations. Looking for fun and thrilling family onboard experiences? Then, choose Royal Caribbean or Disney Cruises. Norwegian and Carnival cruise lines tend to attract a younger crowd.
Don’t Expect Thrill Rides or Flashy Attractions Here
Princess focuses on classic cruising—elegant spaces, enrichment programs, and peaceful afternoons by the pool. You’ll be disappointed if you’re expecting water slides, go-karts, rollercoasters, surf simulators, zip lines, rock climbing, and escape rooms—you’ll not find them on Princess ships.
Some cruisers traveling with a family say their kids or grandkids got bored quickly. Lines like Royal Caribbean and Norwegian pack in more high-energy thrills for families and adventurous travelers.
Entertainment That’s Polished But Predictable
In all fairness, Princess cruise ships put on great shows and offer varied evening entertainment. You’ll enjoy some well-polished Broadway-style shows, live music, and comedy. However, even loyal Princess travelers say the entertainment rarely changes, and you may end up watching the same routines year after year.
Many forum posts mention the lack of variety compared to lines like Royal Caribbean or Norwegian. In fact, the newest Royal Caribbean ships have full-feature Broadway hits, just as spectacular as the originals—and included in the cruise price.
If fresh, innovative entertainment matters, you might find Princess a little too familiar.
Great for (Most) Adults—But What About the Kids?
Unless your kids are 14 going on 40, they’ll find cruising with Princess dull and uninspiring. Not to say that there’s nothing for kids to do. But apart from a few splash pools on newer ships, most kids’ activities are enrichment programs, basketball tournaments, and “oversized backyard games.”
Cruisers on Reddit and Cruise Critic often mention limited entertainment for teens. For younger kids and teens, Royal Caribbean or Disney will likely keep them far more entertained.
The Casino Comes With a Side of Smoke
Princess cruise ships have designated smoking areas in the casino, but this is restricted to designated slot machines. So, it’s not a big issue if you’re a table player or don’t gamble at all.
My Final Thoughts on What Princess Cruises Does Best
Princess may not be perfect, but for cruisers who value elegance without fuss and destinations that inspire, it’s hard to beat. Know what to expect, and your next cruise could be one of your best.
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